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    Can't get a CSV contacts export to work

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    • Jim GrossoJ Offline
      Jim Grosso
      last edited by

      Hello!

      We are trying to get an export from the extension "Data Reporting"

      I go to manual export option and try to download a CSV but I get an error every time. This used to work before, but lately we just get system errors. I've tried on a few different computers and I get the same error each time. Thoughts about why this started happening?

      This is where I am goingScreenshot 2025-11-12 122614.png

      This is the error we have been seeingScreenshot 2025-11-12 at 1.52.31 PM.png

      CorsacC 1 Reply Last reply Reply Quote 0
      • CorsacC Offline
        Corsac @Jim Grosso
        last edited by

        Welcome @Jim-Grosso! Thanks for highlighting this issue.

        @CairoCoder would you be able to have a loot at it?

        @Jim-Grosso, In the meantime, from your screenshot, I see that you are using a cache plugin. Caching and DT don't work well together. I'd suggest deleting that plugin.

        Jim GrossoJ 1 Reply Last reply Reply Quote 0
        • Jim GrossoJ Offline
          Jim Grosso @Corsac
          last edited by

          @Corsac Good to know. Thanks for the tip about cashing!

          1 Reply Last reply Reply Quote 0
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