<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0"><channel><title><![CDATA[Can't get a CSV contacts export to work]]></title><description><![CDATA[<p dir="auto">Hello!</p>
<p dir="auto">We are trying to get an export from the extension "Data Reporting"</p>
<p dir="auto">I go to manual export option and try to download a CSV but I get an error every time. This used to work before, but lately we just get system errors. I've tried on a few different computers and I get the same error each time. Thoughts about why this started happening?</p>
<p dir="auto">This is where I am going<img src="/assets/uploads/files/1762974174522-screenshot-2025-11-12-122614.png" alt="Screenshot 2025-11-12 122614.png" class=" img-fluid img-markdown" /></p>
<p dir="auto">This is the error we have been seeing<img src="/assets/uploads/files/1762974095693-screenshot-2025-11-12-at-1.52.31%C3%A2-pm-resized.png" alt="Screenshot 2025-11-12 at 1.52.31 PM.png" class=" img-fluid img-markdown" /></p>
]]></description><link>https://community.disciple.tools/topic/161/can-t-get-a-csv-contacts-export-to-work</link><generator>RSS for Node</generator><lastBuildDate>Thu, 16 Jul 2026 02:26:01 GMT</lastBuildDate><atom:link href="https://community.disciple.tools/topic/161.rss" rel="self" type="application/rss+xml"/><pubDate>Wed, 12 Nov 2025 19:02:58 GMT</pubDate><ttl>60</ttl><item><title><![CDATA[Reply to Can't get a CSV contacts export to work on Mon, 24 Nov 2025 13:15:22 GMT]]></title><description><![CDATA[<p dir="auto"><a class="plugin-mentions-user plugin-mentions-a" href="/user/jim-grosso" aria-label="Profile: Jim-Grosso">@<bdi>Jim-Grosso</bdi></a> Sorry about the delay in responding to this as I was traveling and am just getting back.</p>
<p dir="auto">I just tried to test the same thing myself and don't get an error, so there must be something different with your setup that we'll have to figure out.</p>
<ul>
<li>Can you do a JSON export of contacts? Or Preview?</li>
<li>Can you do a CSV or JSON export of the other post types?</li>
<li>I see you have a limit of 700 set. If you decrease that to something smaller like 100 or 10, does it work then?</li>
<li>Can you go to <code>/wp-admin/admin.php?page=dt_utilities&amp;tab=logs</code> to look at the error logs and share any that show up in the time frame when you tried to do an export and got an error?</li>
</ul>
<p dir="auto">I suspect there might be some customizations to contacts that you've implemented on your site that could be causing me to not experience the same issue as you are. Could you go to <code>/wp-admin/admin.php?page=dt_utilities&amp;tab=exports</code> and create an export of your site configuration and send it to me? This file doesn't have any actual contact data - it just defines the structure of the data in your system so that I can try to duplicate that structure and see if it could be the source of the issue. You can email that to me if you don't want to post it here on the forum at <code>cairocoder01 [at] gmail</code>.</p>
]]></description><link>https://community.disciple.tools/post/485</link><guid isPermaLink="true">https://community.disciple.tools/post/485</guid><dc:creator><![CDATA[CairoCoder]]></dc:creator><pubDate>Mon, 24 Nov 2025 13:15:22 GMT</pubDate></item><item><title><![CDATA[Reply to Can't get a CSV contacts export to work on Thu, 13 Nov 2025 15:16:22 GMT]]></title><description><![CDATA[<p dir="auto"><a class="plugin-mentions-user plugin-mentions-a" href="/user/corsac" aria-label="Profile: Corsac">@<bdi>Corsac</bdi></a> Good to know. Thanks for the tip about cashing!</p>
]]></description><link>https://community.disciple.tools/post/472</link><guid isPermaLink="true">https://community.disciple.tools/post/472</guid><dc:creator><![CDATA[Jim Grosso]]></dc:creator><pubDate>Thu, 13 Nov 2025 15:16:22 GMT</pubDate></item><item><title><![CDATA[Reply to Can't get a CSV contacts export to work on Thu, 13 Nov 2025 10:34:18 GMT]]></title><description><![CDATA[<p dir="auto">Welcome <a class="plugin-mentions-user plugin-mentions-a" href="/user/jim-grosso" aria-label="Profile: Jim-Grosso">@<bdi>Jim-Grosso</bdi></a>! Thanks for highlighting this issue.</p>
<p dir="auto"><a class="plugin-mentions-user plugin-mentions-a" href="/user/cairocoder" aria-label="Profile: CairoCoder">@<bdi>CairoCoder</bdi></a> would you be able to have a loot at it?</p>
<p dir="auto"><a class="plugin-mentions-user plugin-mentions-a" href="/user/jim-grosso" aria-label="Profile: Jim-Grosso">@<bdi>Jim-Grosso</bdi></a>, In the meantime, from your screenshot, I see that you are using a cache plugin. Caching and DT don't work well together. I'd suggest deleting that plugin.</p>
]]></description><link>https://community.disciple.tools/post/470</link><guid isPermaLink="true">https://community.disciple.tools/post/470</guid><dc:creator><![CDATA[Corsac]]></dc:creator><pubDate>Thu, 13 Nov 2025 10:34:18 GMT</pubDate></item></channel></rss>