Church Health Component does not show up on the Group dashboard

lbherrera

it was showing up until the following update:

Church Health Component – the church health circle has been migrated from hard-coded markup to the reusable dt-component system for better maintainability

CairoCoder

@lbherrera Can you share any more details about this? From the sites I have access to, the church health circle is still working. Maybe you could share a screenshot of what you're seeing. Also, which browser and operating system are you using when you see this issue?

lbherrera

As you can see the visualization of health circle is active but it doesn't show on group board

CairoCoder

@lbherrera Thanks for those screenshots. That helps. It looks like it's the removal of the Church Commitment option that caused it to not work. We'll work on resolving that ASAP. In the meantime, if you want a workaround so it shows up until the fix is released, you can unhide the Church Commitment option.

lbherrera

@CairoCoder Thank you for your answer but the workaround suggested didn't work. Is there a step by step process I should do to make work, we will start next week to update Groups and wish to have this health tab working.

CairoCoder

@lbherrera There is a new theme release (1.79.0) that was just released a few days ago. I think it could have an update that could fix this. Can you update your theme to the latest version and try again?

If my workaround didn't fix it, then there might be a different problem from what I thought. Could you help by sharing some further debugging information?

Can you share which browser you are using (Chrome, Safari, Firefox, etc) and which operating system (Windows, Mac, Linux) you are currently using?

To do more investigating, we need to open up the developer tools in your browser. Check out https://developer.mozilla.org/en-US/docs/Learn_web_development/Howto/Tools_and_setup/What_are_browser_developer_tools for how to do that. Then we want to open the "Console" tab. After you do that, refresh the group page. Are there any messages that show up in that console tab? If so, please share a screenshot and copy/paste theme here. Some of the messages might be able to expand with a little arrow on the side, so please do that before share.

In addition to that, it will be good to check if there are any server errors. Go to /wp-admin/admin.php?page=dt_utilities&tab=logs on your site and look for any errors in that list that are at the time you last refreshed/loaded the group page. Please share all of those.

I'm hoping that those things will give us a better idea of how this is happening on your site. The only way I was able to see the same behavior was fixed by my workaround, so there might be something else going on that I'm not thinking of.